Reference

How We Handle Your Account Information

When you log in, deposit via bKash or check your wallet balance, we collect the minimum data needed to run your account and process payments. This policy explains what we gather, why we need it, and how you can request changes or deletion.

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DATA HANDLING

How We Protect and Use Your Information

We encrypt account credentials and wallet data in transit and at rest. Payment processors handle bKash, Nagad and Rocket transactions through secure gateways — we log the deposit amount and time but never store your wallet PIN. Below are the key practices that shape how your information moves through our platform.

Data Collection Scope

We gather your mobile number, device ID, IP address, and payment method when you register or deposit. Session cookies track your login so you can move between cricket betting and live tables without re-entering your password each time.

Cookie Management

Essential cookies keep you logged in and remember your language preference. Marketing cookies track which game categories you open most often so we can show relevant promotions.

Retention and Deletion

We keep transaction logs and account history for the period required by payment regulations in operating jurisdictions. Inactive accounts are archived after that window closes.

Your Rights

You can request a copy of your data, correct outdated information, or delete your account by contacting support. Bangladesh players have the same rights whether they deposit via bKash in Chittagong or Nagad in Sylhet.

PRIVACY CONTACT

How to Reach Us About Your Data

If you need to update your mobile number, request a copy of your account data, or ask us to delete your profile, reach out through any of the channels below. Our Bangladesh support team handles privacy requests the same way we handle withdrawal verification — direct, no long forms.

Live Chat Open the chat bubble on any page and select privacy request from the topic menu. Our agents see your account details instantly so you do not need to repeat your mobile number or transaction history.
Email Support Send your data request to our support email address listed in the account settings page. Include your registered mobile number and describe what you want changed, reviewed or removed. We reply within two business days.
Account Settings Log in, tap the profile icon, then navigate to privacy controls. You can download your transaction history, update your email address, or disable promotional messages without contacting support.

Privacy Policy Questions from Bangladesh Players

We collect your mobile number, email address, and device identifier during registration. When you deposit via bKash, Nagad or Rocket, we log the transaction amount and timestamp but never see or store your wallet PIN — payment processors handle that separately.

Yes. Contact support through live chat or email and request account deletion. We remove your profile and personal identifiers within five business days but keep anonymised transaction records for regulatory compliance in jurisdictions where we operate.

We share transaction data only with our payment partners — the gateways that process bKash, Nagad and Rocket deposits and withdrawals. We do not sell your information to advertisers or marketing platforms. Your wallet PIN stays with the payment processor and never reaches our servers.

Essential cookies keep you logged in and remember your preferred language. Marketing cookies track which games you open most often so we can show relevant promotions. You can disable marketing cookies in your browser without losing account access or core wallet functions.

We retain transaction logs and account history for the period required by financial regulations in operating jurisdictions. Inactive accounts are archived after that window. If you request deletion, we remove personal identifiers but keep anonymised records for compliance audits.

Yes. Log in, go to account settings, and update your contact details. If you no longer have access to your registered mobile number, contact support with your email and transaction history so we can verify your identity and make the change manually.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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